Privacy Policy
At Rayhan Aquarium, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or purchase from our website.
1. Information We Collect
When you place an order or contact us, we may collect information such as:
Name
Phone number
Delivery address
Email address
Order details
Payment-related information
Information you provide when contacting customer support
2. How We Use Your Information
We may use your information to:
Process and confirm your orders
Deliver products to your address
Contact you regarding your order
Provide customer support
Process refunds, returns, or replacements
Improve our products and services
Prevent fraudulent or unauthorized activities
3. Payment Information
Payments may be processed through third-party payment providers.
Rayhan Aquarium does not intentionally store sensitive payment credentials such as card passwords, PINs, or OTPs.
Payment information may be handled directly by the relevant payment service provider according to their own privacy and security policies.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website usage, and provide essential website functionality.
You may be able to control or disable cookies through your browser settings.
5. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted third parties when required to provide our services, such as:
Delivery and courier services
Payment service providers
Website hosting and technical service providers
Service providers assisting with customer support
We may also disclose information when required by applicable law or legal authorities.
6. Data Security
We take reasonable measures to protect customer information from unauthorized access, alteration, disclosure, or misuse.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Third-Party Services
Our website may contain links to or use services provided by third parties. Their privacy practices are governed by their respective privacy policies.
Rayhan Aquarium is not responsible for the privacy practices of external websites or services.
8. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
To make a privacy-related request, please contact us through our official contact channels.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
Any updated version will be published on this page.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact Rayhan Aquarium through our official contact channels.
Rayhan Aquarium
Website: rayhanaquarium.shop
